Bests & Worsts Reviews from Amazon

I purchased this machine last October, 2010, on Amazon; the reviews were good. Machine looked great on arrival and did a good job of straight stitching. Winding the bobbin was always a problem, as the bobbin winds unevenly. The bobbin does not come apart like those on Singer's Touch n' Sew, which is very inconvenient. The mechanism appeared to be loose. A Singer representative advised me to take machine to an official warranty dealership near my home. What appeared to be a tiny, rubber stopper had come loose. No parts were broken. The technician glued the stopper and returned my machine to me at no charge. It appears that Singer had a bad batch of these CG590's come through for 2010, all with the same sloppy assembly, for I was not the first caller to report this problem to Singer. (See 1 star review of this item on Amazon.) I'm happy with the outcome; time will tell if my new machine holds up. Be advised that the warranty on parts is good for only 90 days for this machine. After that, parts and labor will be your responsibility. The technician at the Singer dealership spent a few minutes showing me how to correctly load the bobbin and thread the machine. The instruction manual for the CG590 has vague diagrams, though the written instructions appear to be fairly adequate. The technician pointed out at least two areas where I had missed guiding the thread to the needle. On this machine, it is difficult to see the guides. If you order one of these machines, ask someone who is familiar with Singer to provide instructions. I have owned two Singers in the past and this unit is very different from my earlier machines. A major drawback for me is the poor lighting on the "head." You'll need an additional light source to properly use this machine.