195
people found this helpful, as of 2023
ranked #168,358 most helpful
out of 571,544,897 reviews
★★☆☆☆
Really disappointing for a $1,200 ultra
Nano-Edge is great
14" is great
8565U + 16GB is great
Immediately after using this computer in the first hour I noticed the trackpad issue. The mouse will jump around and speed up, then freeze for a second, then move again. This repeats constantly and sometimes lasts minutes. If you were doing anything intensive with the mouse, you can forget being able to use this laptop. Games, drawing, even drag and drop are nearly impossible.
The computer came installed with Windows 10, sure, but also a TON of other software. I thought that was making this machine slow and I wanted to erase everything down to a simple windows 10 install with nothing more but had issues with the usb boot disk getting to boot from the bios. After wrestling with windows for 8 hours, I gave up on my dualboot intentions and just erased the whole thing and installed Antergos linux. The trackpad issue remains a problem and really gets in the way of my productivity.
After searching and reading more reviews specifically about trackpad performance, it seems that Asus laptops have this issue across all of their Zenbooks going back to 2011. The only fix I've seen suggested is to remove the casing and tape a piece of tinfoil between the battery and trackpad. I think I'd rather just return the laptop and get my $1,500 (included 4 year warranty).
There are plenty of other comparable machines at the $1,200 to $1,500 price point. I can get myself a MacBook Air for that price!
November 2018 · Electronics · verified purchase