Bests & Worsts Reviews from Amazon

according to people

127
people found this helpful, as of 2023
ranked #226,332 most helpful out of 571,544,897 reviews
★☆☆☆☆
Made my system unbootable
True Image Home has a Clone Drive tool I've used before to upgrade my system drive to a larger disk. Has worked for me in the past. In this case I was upgrading my data drive from a 2TB MBR to a 3TB GPT drive (GPT is used on any drive over 2TB). The documentation and the knowledge base articles on Acronis site suggested GPT was supported. I bought the program, installed it, and started the clone drive operation. It gives me two options for the clone--clone to a 2TB MBR on the 3TB drive losing 1TB of space, or expand to a 3TB GPT. I pick the latter. It says clearly what it is going to do, e.g. clone the drive to a GPT version. I click okay. Since some Windows files were in use, it told me it needed to reboot my system to complete the operation. I clicked Okay. System never came up again. Boot with a Windows CD. Recover System. Nope. No system partition on drive. Wow. Okay. Go through Chat with Acronis. They tell me GPT is in fact NOT supported, despite the clear language in the program and the fact that it attempted the operation. They walk me through the same steps attempting to recover the system, but they don't know even as much as I do, and nothing works. This despite the fact that before I did all this I used Acronis to create a "Recovery CD". Apparently that isn't worth much unless you've got a backup. Thought since I wasn't touching my windows drive, and in fact only making a copy of my data drive I didn't need to make a backup. Oh well, time to reinstall Windows. AVOID.
September 2011 · Software
the product in question
True Image Home 2012 PC Backup and Recovery [Old Version]
3.1★ · 172 ratings, as of 2023
worser bester