Bests & Worsts Reviews from Amazon

I just wanted to let everyone know that in order to not burn your unit, you must place water in all recipes even if the recipe itself does not talk about adding water at any time. For my first time at trying this, I cooked a whole chicken. The recipe did not call out for any water, and even though I thought intuitively that this didn't seem right, I thought that this was a whole new way of cooking that I have never tried before. So not adding water, well, ok, I guess that is how this cooks. Maybe the chicken's own fluids would be enough? So I talked to customer service, and they said I should have read page 8 of the manual where there is a chart showing all the different amounts of fluids for different meats. I saw this, but since the recipe did a step-by-step and water was never a step (should have perhaps been inserted between browning the chicken and putting the lid on to do the 30 min cooking???), I proceeded as directed. Now I have a burnt pot from the first try! I am angry, but customer service (apologizing a lot for this) kept saying that the instructions clearly state to read the manual. Well, I did read the manual. I believe there should be a: "WARNING!!! ALL recipes require liquid to cook properly. Refer to Pg. 8 of the manual for liquid amounts." So, all, this is an attempt to hopefully let others know how important it is, since this product was very weak in that regard!