Bests & Worsts Reviews from Amazon

It's a great idea, unfortunately the real world experience is far from seamless or even usable. Caution: Do not buy if you plan to use on a door with a window. I just confirmed with Kwikset support that the window will cause interference and the lock won't work. I also confirmed with Kwikset support that this is NOT documented anywhere. More below. Cons: - (Update: iOS10.0.2 fixes this issue but I had returned my unit prior to it being released so I could not test it - I assume it is in fact fixed). iOS10.0 and iOS10.0.1 is not supported as of now (9/22/16). There is a bug in apple's software and there is no ETA on when apple will fix this bug. What this means? You have to have the kevo app open on your phone to lock/unlock or use a key fob... - Having a key fob is a shot in the dark whether or not it will actually unlock or lock when you press the rose. For me, it takes about a minute of presses to get the door to lock or unlock. Sometimes more. I've held the fob next to the lock, against the lock, away from the lock, every angle, every position, all with direct sight. Nothing seems to help. I've reset the calibration in hopes that this will re-calibrate the key fob without any success. After chatting with support, it sounds like this is because my door has a half window, which causes interference. This is a critical flaw. - I locked my door manually (with key) today. When I returned, the door was unlocked. I checked the history log of the lock and it did not have any new entries after the previous night. Pros: - Instructions on setting this up were fairly simple. - The cons outweigh all other aspects of this lock. I'd never recommend it. Chat transcript with kwikset: S: the product doesn't work as advertised S: <many chat lines describing the issues above> Kwikset: Do you have a window on the side panel of the door or on the door? S: on the door Kwikset: Is the window high above the lock or half of the door? S: the window is half door Kwikset: Understood, this is why the lock is acting as it is, the signals are passing through the window and confusing the lock. S: is there somewhere that I missed in the product description that says this won't work on a door with windows? I am reviewing the material now and don't see anything Kwikset: No there isnt, we apologize.