Bests & Worsts Reviews from Amazon

My new Monster Floor Cleaner was delivered just 9 months ago. It has been used once a week to clean 500 sq ft of textured ceramic tile floor laid on concrete slab since. It did a very good job cleaning. I used distilled water exclusively and purchased additional pads. It frequently required repairs during those 35-40 uses and I longer consider it repairable. Here is what went wrong: The jets in the front of the Cleaner seem like a great idea but cause more trouble than they are worth. They blow straight out so nothing is loosened. Instead, loose dirt is blown around out of control. The jet trigger is in the handle and opens the steam valve via a wire that gets off track and jammed from time to time. The jets tend to clog when the cleaner bangs into things. One could simply forget about keeping the jets running, but the control wire is the reason the handle breaks. The two sections of the handle are joined by a plastic connector that passes the trigger wire and isn't as robust as it should be. Mine broke twice. I carefully repaired it once and gave up when it broke again six months later. The flaw I consider a show stopper is the floor steam valve. It turns the steam off when the handle is raised and controls the amount of steam. Mine was a little temperamental at the start but then worked dependably for several months. A few months ago it began sticking again, getting worse and worse. Steam flow is through plastic tubing which softens and kinks. Between the valve and the tubing it finally became impossible to finish the floor before the steam cut out. I love cleaning the floor with steam. The Monster isn't tough enough for my floor though. It isn't quite hot enough for tile laid on a concrete slab. The handle is weak. The valves and tubing are not robust and not dependably over time. The steam control and the jets seem nice but lend additional weaknesses to the design.