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Not usable for home security
This is practically unusable for home security. I have family that sing Ring's praises, so I was shocked at how bad the Ring 2 was. I had it hardwired with a strong wifi signal, and had the following issues:
1. The doorbell is in a shaded alcove, so anything outside the alcove / in sunlight is completely washed out and unidentifiable
2. While on cell connection, my phone has worse then even odds of being able to connect for live view, and doesn't provide an error message beyond 'we're having trouble reaching the servers'... despite the fact the servers just told me about motion detected.
3. This wouldn't be as big an issue if I could view live motion on a PC. Unfortunately, every PC I have is a windows 7 or linux machine, meaning I only have access to the web app, which can't provide live view, or do many other things.
4. Occasionally I'll attempt a live view from the cell phone, and it won't fail- but it will show nothing but a black screen. Figure, ohh, maybe this is a bad cell connection, let's see what the Ring website has recorded for the live view session.... it's a black screen. :(
5. Recording only starts 1-2 seconds after motion detected, which means for delivery folk you only see their backs, if you see anything at all
6. Motion not reliably detected, despite sensitivity being cranked up to max
7. The white ring LEDs are far too bright, they invite attention, which is the last thing I want; there's no reason that can't be disabled in settings
8. I don't know it for a fact, but I expect if internet is down or Ring servers are down, nothing will be recorded
9. I find the vendor lockin / Apple approach of "Closed hardware used the way we tell you to" annoying. I'd like to have the option of, say, uploading to a local FTP server rather then sending video to the cloud, especially if my own internet isn't great. Though I accept the DIY tech crowd isn't part of the target audience.
I've switched to the Ring Pro, and most of these seem to be either resolved or at least acceptable, but the Ring 2 is unusable for security. And I don't really understand why- it was released more then a year after the Ring Pro, it's hardwired, it should be able to support basic things like a video buffer, and reasonable internet connectivity.
Nice things:
PIR motion sensor (probably), so things like shadows from trees blowing in the wind don't trigger a motion alarm
Did come with all hardware needed, and useful extras (though the hardwire kit didn't come with anything for connecting to existing wires)
It would support battery operation, so if you wanted to just duck tape it to a post in your front yard you could.
May 2018 · Electronics · verified purchase