Bests & Worsts Reviews from Amazon

I read a number of review of this product and I've simply come to the conclusion that many folks, sadly, cannot tell the difference between high quality and poor quality. In other words, good taste and bad taste. This chocolate, based on reviews was supposed to be 'the cat's meow', but that's honestly not the case. The cups brewed perfectly in our machine, no issues. The hot chocolate had a nice texture and thickness and the first few seconds of each sip was actually decent tasting. Then, like a baseball bat, you're hit with an incredibly strong chemical aftertaste. Take another sip, good taste, then wham! The chemical flavor of sorbitol or sucralose permeates your palate. The company claims that only real sugar is used, but I strongly doubt that is the case. The use of powdered non-fat milk is a good idea for this type of product, but there is something else in here that isn't what they advertise. Perhaps the alkali in the cocoa and/or a low quality sugar substitute. Then I read the box only to discover it's a product of Vietnam and not the USA. So basically they're just importing this product and redistributing. Amazon will not allow returns on this product... Thanks Amazon! I'll probably take it work and just give it away with a warning, but I don't want my family drinking this. Did I waste my money? Yes. I recommend you carefully research this type of product before you purchase, don't waste your hard-earned money on something with potential health ramifications due to improper or purposeful mislabeling.