Bests & Worsts Reviews from Amazon

Here's my experience with D-Link and this router: The router stopped working after two weeks. Tech support said it was dead. It could only be exchanged or repaired, not refunded. The exchange/repair process required that the router be returned with an RMA. The RMA required that everything that came with the router be returned or there would be charges for the unreturned parts. The items and charges are as follows and are from the RMA email I received: 1 x DIR-655 1 x Bottom Foot(Stand) ($5.00) 1 x Ethernet Cable ($10.00) 3 x Antenna ($15.00) 1 x Mounting Kit (Routers,APs & Small Switches) ($3.00) 1 x CD ($12.00) 1 x AC Power Adapter ($25.00) 1 x Copy of Proof Of Purchase Once D-link received the router it would then at D-link's discretion either be repaired or replaced. The repaired or replaced router would then be sent UPS ground. All this time, the customer is without a router. The router itself, when it did work, required technical support as the installation disk that was provided with it did not itself work properly. The technician had a difficult time solving the problem and gave nonsense advice. He also got the serial number wrong. This had to be corrected by another call and wait on hold before the RMA was issued. D-Link is another one of those "our product, your problem" companies. Shop elsewhere.