Bests & Worsts Reviews from Amazon

I have to start off by saying that I'm a Chromebook fan. I've tested several and owned a few. There are still apps (when I was growing up, we called them "programs" and "software") that will only run on a PC, but I try when possible to take a Chromebook with me wherever I go because they are just so damn handy. Why is this important? Because this review is not here to hate on Chromebooks. They are great little machines. Many reviews hate the OS, and don't focus on the hardware when writing their reviews. Unfortunately, this 2017 Acer Flagship CB3-532 15.6" HD "Premium Chromebook" is not really "premium." For two Benjamins, it's still a better computer than NASA had for all the Apollo missions-- in the space crafts and on the ground combined. But I was expecting more. I have a 2015 Asus 10" Chromebook which outperforms this 2017 15" Chromebook, and they were both the same price. I was hoping to "trade-up" but it looks like I'll keep the mini Chromebook and just use this 15" Chromebook as a spare at the office. My Chromebook arrived refurbished, and I knew that going in when I purchased it. But sadly, mine arrived with schmutz all over the case (mainly on the bottom, and along the sides). The screen and keyboard were (thankfully) clean. But the rest of the case was honestly gross. We're talking about dirt, skin oils, and maybe food stains. I don't know what. Someone should have wiped this down with a rag before shipping it. It was absolutely disgusting to receive it with visible stains and foreign material on it. The screen quality is decent-enough. Technically, it may be "HD," but it doesn't pop with color and brightness like many other HD screens. Reading emails, the text is kind of soft and fuzzy compared to my Asus PC latpop screen and Asus 10" Chromebook. I'd give the Acer 15" screen a 7/10 in the visual department. Again, not bad for the price, but certainly not up-to-par with other laptop screens we're now seeing. The speakers are awesome. Not only are they of good quality, but they face up! Frankly, it should be international law that all laptops have upward facing speakers so that we can actually hear them. The keyboard is excellent. Feels pro-quality, and it's not too loud (some cheap laptops have a clickity-clack problem). Could use this on a plane in first class and not disturb the blue-blood next to you with his poodle and monocle. Where this Chromebook really fails is in power. Now, I'm not expecting Cray Supercomputer here (have I dated myself yet?), but I was disappointed when I tried to run 4k video from YouTube. It was a complete no-go. Not entirely unexpected, but I was hoping a "premium" Chromebook could handle it. What's more disappointing is that it hiccuped a bit even on 1080 HD video from YouTube. That's no bueno. I tried watching a couple videos on this Chromebook and compared it to my PC, and the Chromebook just didn't have the mojo or gusto or eye of the tiger. In summary, this Chromebook is a good value overall, but it's far from premium. For the price, it's a worthy contended, But if you like to watch HD Netflix or other streaming film, I think I'd look for another laptop of Chromebook with better video capabilities. UPDATE: The day this refurbished model was delivered, I noticed that Walmart had brand new ones for less money. I'll be returning this used model.