Bests & Worsts Reviews from Amazon

Let me start by saying that this is indeed a high-quality cooler, which is rare these days. Durable and the legs don't actually break with my laptop weight. I'd give this thing 5 stars even though the color stuff is a bit funky with buttons instead of software. The real thing I take issue with is this taking up two usb 2.0 ports. My Alienware has two USB 3.0 ports, one of each side of the laptop, and two USB 3.1 C ports, one on the side and the other in the back. There was just no way to use the quality cooler with the "y" split power cable they provided without a usb hub and more out of pocket cost. This is ridiculous as a single USB 3 cable would have sufficed and frankly, I'm tired of companies dragging their feet on this standard that's been around many many years now. Thermaltake it's Nov 2018, almost 2019. Please get with the times and make a USB 3.0 cable so you don't need to use two USB ports up. If you wanna include a 2.0 "Y" cable for the people with old laptops that's fine, but it should not be the only thing you provide.