130
people found this helpful, as of 2023
ranked #223,521 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Broken and warranty not honored by Casio
We've had this camera for 6 months. We loved it. Then the ring around the lens popped off after simply turning it on; it could not be reattached. The machinery inside was exposed. Casio took it back since it was under warranty, but, after we sent it to them, we were told that the lens ring was not covered. Even with their warranty in hand that stated everything (excluding the battery and power cord I believe) is covered, Casio insisted we pay nearly $200. In addition, we have been waiting 2 months to get the camera back (we still don't have it). We're so very frustrated. I would pursue them legally if I could justify the expense and effort. We are using the only alternative left to us of warning people about Casio's actions.
March 2006 · Electronics