262
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ranked #105,829 most helpful
out of 571,544,897 reviews
★☆☆☆☆
They went out of their way to screw this up, and then harassed me about this review
I type with a Cooler Master mechanical keyboard, which has a rather tall deck. When typing, my left elbow rests on my chair's arm, but my right arm floats. I wanted to be able to rest my right wrist while typing. Saw this product, looked simple and cheap, so I went with it.
The product picture looks like a normal "straight" wrist rest, it isn't. The rubber foot pad on it is straight, but the padded foam has a "waist" about a third of the way along from the right side, that makes the right wrist--the one I need support for--more likely to collapse. I don't understand why it isn't straight and symmetrical; that would have been simpler to manufacture I would think.
I might actually use the included "mouse" rest instead. In fact, I'd be happy if I just had another one of those. I wonder if you can buy them separately?
EDIT 2/28/2019
I now truly realize the magnitude of the mistake I made. I got an email apologizing that I wasn't happy with the product and offering a half refund. On an eleven dollar hunk of foam, it's not worth my time. I declined. I get another email offering a full refund. At this point I just want this to go away. Again I decline. Then they ask me if I wouldn't mind changing the review then. Email account of seller blocked. That went from customer service to scummy and manipulative real quick.
So I'm going to do three things about this: 1. I'm ending my Prime membership and encouraging others to do the same. 2. I'm going to attempt to blacklist this seller and set it so that no sellers are allowed to speak to me without first being spoken to, and 3. if I can't get #2 done, I'm closing my Amazon account.
February 2019 · Office Products · verified purchase