Bests & Worsts Reviews from Amazon

So I purchased a Nordic Track T6.5 S treadmill on 11/6/2016. I also purchased the assembly package and this 3 year super deluxe expanded maintenance package. The machine arrived as planed and actually earlier than my scheduled delivery time (thanks you Amazon) and the assembler arrived 1/2 hour into his window. I note this because my review is not about these things it strictly about this warranty. I should note I purchased this machine after my other treadmill's upper computer board and input interface went belly up and I could no longer get the machine to start. I have been in an intense workout routine for the last two months to lose weight and reverse the blood anomalies n my liver and blood sugar. I have had very good success with the plan I have worked. I figured I would lose no more than 3 workout days and would have this machine up and running thursday. After finishing his assembly the tech called me out to show me how to work the machine. When he hit start nothing happened. He showed me the number I needed to call about the issue. After a 20 minute call with service department at Nordic track they determined it was my drive motor was bad. They checked that the part was in stock and told me it would arrive in about 5 business days. They also implied that I was to fix the machine myself. I then told her I had bought this extended warranty that said parts and labor was covered 100% (which I thought should be anyway with the standard warranty since it arrived DOA) so I was then transferred to the warranty department. After a 30 minute wait on hold the connection was terminated (not by me I wasn't even touching my phone at the time it happened). So I called back and waited almost another 40 minutes until I spoke to person. When i found out that service man wasn't even going to be scheduled until the part arrived. When I asked how long after the arrival before the service call would happen I was told he did not know. So now I am adding 5-7 days for the part and who know how many more days for the service call. Assuming this is the only thing that is wrong then I am out another 2 weeks from the time my machine broke. I was expecting that the service call would happen in 3 days from my call and the tech would have the part. How wrong I was. If this how they treat a DOA machine how much worse will it be if there is a problem during the rest of the warranty when their incentive is to minimize the damage costs? It is obvious they have oversold these warranties based on my time on the phone with them. (My call after it was answered took less than 5 minutes) I would be vary wary in the future to purchase such a plan again. UPDATE: So I call to make my third and final service I am told until I move the treadmill into the house I cannot get it serviced. That is really funny because I have had the the treadmill serviced in the garage twice and repaired once and no one said a thing. Nothing! So nickle and dime me on my last service call. I will never buy a Nordictrac ever again. NordicTrack T 6.5 S Treadmill