Bests & Worsts Reviews from Amazon

I have had an iPad since April, 2010, and while i really like my iPad I have been on a quest to find the "killer" case for it to replace the standard Apple case. Unfortunately, this one isn't it. First of all, it seems a little cheap and cheesy. Next, it's very heavy and clumsy, almost doubling the weight of the iPad. At that point you almost might as well have a laptop. Functionality of the keyboard is still too limited for the iPad. I don't blame them so much for this, as this keyboard is really no worse in that regard than any others that I have seen, including Apple's own. Apple, here's a hint: It would be nice to be able to open some of the core apps, like mail, etc. with a function or hot key. Perhaps mappable key combinations. My biggest complaint comes toward this seller. No refunds for non-defective items? How in the world can a company that sells on the internet operate that way? They're selling a technology product that I have never touched or seen, and they expect me to risk $60 on the usability of it? Absurd. Please do not reward bad behavior by purchasing anything from this sleazy company. And Amazon is not blameless here. As the world's largest online retailer they have the ability and the responsibility to force those companies that utilize their portal to be customer friendly, and not predatory. I will think long and hard before renewing my Prime account next time. This is from someone whose Prime account has largely been responsible for well over 100 orders from Amazon the last two years.