Bests & Worsts Reviews from Amazon

The Keurig B130 worked for two months and then simply would not power on. I phoned Keurig's customer service line and was told that my brewer was a commercial brewer and never should not have been sold via Amazon. It made no difference that the brewer was still well within the 12 month warranty period. I told the Keurig customer service representative that the B130 was actually sold by Wholesale Kitchen Inc., doing business as Kitchenista via Amazon. When given the serial number of the B130, the customer service representative said it only tracked to a distributor in Las Vegas, Nevada, and that I would have to "handle any customer service problems with Wholesale Kitchen Inc." I am sending the brewer to Amazon returns and if necessary will handle the problem via my credit card company. If you are considering the purchase of this unit, B130 DeskPro, NO NOT purchase it via Amazon unless you are prepared to spend considerable time and frustration attempting to resolve any issues, should the brewer fail within its warranty period. Added 9:05 pm CDT, June 21, 2012: I just received the following message via Amazon's messaging system from the seller, Kitchenista: "Hi, We are sorry to hear about this but since it was shipped to you by Amazon.com you would have to deal with them directly. Unfortunately we can't do anything from our end. Take care, Kitchenista" ...................................................................................................................... And there you have my unsatisfactory experience with Keurig and Wholesale Kitchen Inc. dba Kitchenista. I will purchase another Keurig brewer, but locally, from a chain retailer who stands behind the products it sells. If I get another lemon, it'll go right back to the retailer...in person.