Bests & Worsts Reviews from Amazon

I bought this treadmill just over a year ago, and was very happy with my purchase--up until a few months ago when I started noticing that the walking belt seemed to be caving in. Within a matter of a few weeks it was completely broken--split right down the middle. In total this treadmill lasted 10 months. I'm 5'10, and weigh about 175 pounds. I run (6 mph)/incline walk (3.7 mph) about five to seven miles three times a week. I don't really feel like I put an unusual amount of wear on this machine. I also realize that this is not a top-of-the-line treadmill; however, I do feel like the money that I spent on this warrants a product that would last for more than a year. I reached out to Weslo via their customer portal, including the information above; I asked if there was anything that they could do, as the manufacturer's warranty is good for only 90 days. I got an automated response saying that I would receive a response within two to three business days. Ten days passed and I finally got a response from them--a blank email. I followed up on this, and have yet to receive a response. Based on this experience, I really do not feel like Weslo is a company that is committed to providing quality products, and/or decent customer service. Edit: I did finally receive a response from Weslo (after going back and forth with them for about 30 days trying to explain that all I received was a blank email). They apologized for the inconvenience and explained that I could buy a new walking belt for $84.95 (I'm guessing this is not including the shipping).