Bests & Worsts Reviews from Amazon

Alright, so. I really wanted a reliable temperature variable kettle for a long time. I looked high and low, and checked out entirely too many kettles before I made my decision. The problems and complaints with all of them: water exposed to plastic, poor quality electrical elements, never lasted long enough. But I love Breville, and it seemed like a safer bet (and more aesthetically pleasing, honestly) than its similar Cuisinart counterpart. So I thought I'd pull the trigger and try this one. To make a long story short: I wasn't any different from anyone else. Two months shy of two years, this kettle is quickly giving up the ghost. I've done everything I should - I clean it regularly, perform good kettle maintenance. It's a family tea kettle, and we've all used it religiously. This thing goes wild when you try to use it, now. Often times, when you push the buttons to select a temperature, it won't take. It turns itself back off. If you try rotating the kettle on the stand to reestablish the connection, as some reviewers have suggested, it MIGHT work then, but it's really hit or miss. About 50% of the time, it will. About 50%, you'll end up in a battle of wills for 5-10 minutes longer, just trying to get to your cup of tea. By the time you're feeling really thirsty, maybe the kettle will decide to heat and give you what you want. Maybe she'll keep throwing a tantrum. You never know. And if she's really feeling sassy, you'll hear a random series of beeps two or three rooms away when nobody is using the kettle to make tea. That's right, it's attempting to turn itself on. Sometimes it does, sometimes it just beeps randomly and turns itself off. Honestly? We're all a little afraid of this haunted kettle at this point. Afraid that this angry ghost is going to start a fire, more like. As much as I loved this kettle at first, paying this price for less than two years of good tea is completely absurd. Please spare yourself from the headaches, and buy something else.