Bests & Worsts Reviews from Amazon

Product purchased in Aug 2017 and it worked flawlessly till the Nov 3rd when ring updated their app on my iPad and iPhone. I haven’t been able to view my videos since. They admit it’s a bug their software. But that can’t seem to fix it. Making the product totally worthless. Their health monitor show the camera connected to the internet and power saying. Called Ring support today Nov 11th and they have no idea when it will be fixed. I don’t understand since it’s all Ring does why they can fix their own software glitch in a few days. I have a nest camera that’s been functional for 3 years. I can’t return the ring and support can’t help me. Love you Shaq, but your promoting a bad company...