Bests & Worsts Reviews from Amazon

Having purchased a brand new Telo, I expected the unit to last longer than 3 months. Wrong! Call quality was never very clear despite company claims to the contrary. When I began to get serious service interruptions I tried contacting Ooma. Waste of time. They have a difficult and not user friendly site that will never get you anywhere beyond testimonials. When you email for help all you get is the standard blurb on how to unplug and replug the system. My telo unit quit completely and I have no phone, but I am still dealing with useless customer service info -- all extremely slow because it's through email, and they don't answer in any kind of timely manner. It is impossible to get a defective unit replaced. Skip this company. You'll save a lot of grief.