Bests & Worsts Reviews from Amazon

Okay say what you will about the “coal tar” thing, I believe the manufacturer is telling the truth that they use a different form of lab created carbon that isn’t harmful. BUT the bigger problem is this pitcher grows mold quickly on the plastic housing. We’re on our third one and each time within a few weeks, about 4-5, inside the filter chamber where you fill the water we begin to see these strange yellow spots. They are very difficult to clean especially since you can’t really clean the inside of the filter area without whatever you’re cleaning with getting into your filter which means you have to throw it out. Have reached out to Lifestraw customer care numerous times but they send me insults and attitude instead of offering to help. They claim the product is supposed to be cleaned AFTER EACH USE.... it’s a water filter, get real. They also called me names in our email thread after I complained their replacement filter was late and asked them to reship. It took 5 weeks to arrive, so we ended up just ordering another whole pitcher set on Amazon. I really wanted to love this product since it has a glass carafe and the water tastes pretty good but would suggest another pitcher for your daily needs.