Bests & Worsts Reviews from Amazon

The iPhone 7 I purchased was "certified refurbished" and labeled as "new" quality but doesn't work. The phone looks great, but when I first turned it on it was in a restart loop. This was a bad sign to begin with, but I gave it the benefit of the doubt and connected it to my computer. When I finally got it to restore to factory settings, the screen started glitching to the point where there was nothing to stop it, and if it did get to the startup screen, it was non-responsive. The shipping took a few days, but at least it came when scheduled. I have been unable to make contact with the company, but I will update my review if they are able to fix the issue and if I receive a working phone. Update: Ended up returning the phone and purchasing elsewhere. The company was cooperative with the return. Of course this could have been a one-off issue