675
people found this helpful, as of 2023
ranked #21,505 most helpful
out of 571,544,897 reviews
★★☆☆☆
Be weary of SnapPower
I've got dozens of these Guidelights and even their USB outlet coverplates. The Guidelights look elegant and allow easy installation while retaining full use of both outlets. They really do look fantastic when lit up near other Guidelight covers in a room.
Now the reasoning behind the 2-star rating. If you happen to buy your SnapPower Guidelights at different times (say you were to buy 5 now and 5 later) chances are they're going to have different light temperatures resulting in much different colors. My earlier Guidelights (I was a Kickstarter backer) are more of a "daylight" white while the newer ones are much softer almost yellow light. This is completely unacceptable in my mind as these are not a cheap accessory and due to the cost, many people may buy different quantities at different times.
Secondly, I had one just stop working. It was extremely random. This brings me to my third issue.
Their support is almost non existent. Look on their website for any contact information. As of two weeks ago, it wasn't even an option. They don't respond at all on Social Media either, which is even more surprising seeing as they are a crowd-funded company.
Until they can get their quality control in order and do MUCH better with their customer service, I'd advise you to stay clear. I've got a couple hundred dollars worth of their products. I had to move coverplates and change lots of things around to make sure the same color temps were "hopefully" in the same area. Also, if any more were to break it is simply lost money.
August 2016 · Tools and Home Improvement