Bests & Worsts Reviews from Amazon

I should have listened to the other reviews that said they were not able to register their product. I tried to register two of these Western Digital SSD's and they both came up invalid. I contacted WD customer support and submitted all of the information that they requested (receipt, SN, part number, and pictures of them). After one week I had not heard back from WD, so I contacted support again. They told me I already filed a form and they are working on it. Here I am 15 days later and WD still has not validated the serial numbers. If I cannot register these products, I have no warranty on them and I cannot get support for them. So, they are being returned. I feel 2 weeks is an unacceptable amount of time for them to verify if they are valid WD products.