Bests & Worsts Reviews from Amazon

I purchased the model AK005 ORBLUE Garlic Press, Stainless Steel Mincer and Crusher with Garlic Rocker and Peeler Set – Professional Grade, Dishwasher safe, Rusting-proof and Self Cleaning from Amazon on September 11, 2018. While this product is sturdy and made of good quality materials it, regrettably, does not perform well. The problem with it is that too much of the garlic squishes up and out the sides of the press box rather than passing through the tiny holes. In addition, there is an excessive amount of garlic that remains in the press box no matter how hard I squeeze the handles. It appears to me that this is happening because the flat press heel is significantly smaller than the press box and so rather than forcing most of the garlic through the holes the garlic gets squished and then forced back up. This happens with peeled and unpeeled garlic cloves. Perhaps I received a defective press? It has taken a while to evaluate this product and is now beyond the short return policy of Amazon. I'd appreciate a replacement, or a refund.