Bests & Worsts Reviews from Amazon

I was really hopeful about this product. I really would like to easily convert a bunch of old videos we have from my childhood. Beyond the hardware complaints, my #1 problem is: THEY INSTALL AD SOFTWARE ALONG WITH THEIR OWN SOFTWARE. - The software that you have to install to record things from this unit also installs Arcsoft drivers for video encoding/decoding. The Arcsoft drivers install a service on your computer that ALWAYS runs in the background, and another service that displays ads for their products in the bottom right hand corner of your screen... even if you have all other software closed. - You can opt to "stop showing these", but their background service called "Arcsoft Connect" continues to run in the background doing God knows what. - There is no way to UNINSTALL this without uninstalling all of the recording software. - Do a quick Google search for "Arcsoft Connect" and you'll see many other complaints with this software. My other problems were with the tracking. On many older tapes, the tracking would continually adjust itself. There is no way to manually adjust it; after playing with this thing for hours, the tracking buttons on the front don't seem to do anything. Even when the auto-tracking gets it right, it starts auto-tracking again and messes up all over again. This is a great concept, but very poor implementation. Cheap hardware, cheap software. Not many options. They probably cut a deal with Arcsoft to use their drivers for free if Arcsoft could display ads. This seems to be a problem with all of Ion's products; they're just cheaply made.