Bests & Worsts Reviews from Amazon

I purchased the blanket at Walmart not through Amazon, exact same blanket though. I have used it less than 2 months, the controller is blinking, won't heat. I contacted Sunbeam, they had me go through all the things I had previously tried in regards to resetting the blanket. I could tell the customer service lady knew it was not going to work, but I humored her and did everything she said. After her troubleshooting did not work she then informs me that I need to mail the blanket back to them at my expense, and they will "handle it from there". Mailing it back to them would cost me nearly as much as the blanket. That is Sunbeams whole ploy, they know that most people are not going to do that, they will just go out and purchase another blanket - hopefully they are smart enough not to buy a Sunbeam, although that can be difficult since most electric blankets are made by Sunbeam. It would be nice if Sunbeam stood behind their product. If Sunbeam were responsible for paying the shipping to them and back to the consumer, I am betting that their products performance would greatly improve.