Bests & Worsts Reviews from Amazon

I purchased the DS920DW to replace a Brother DSMobile 600. There are a few things I'd like to point out to prospective buyers of this device that they may not understand. 1. This scanner cannot be wirelessly interfaced with interactive scanning software on a computer. Rather, you scan to the included SD card and then transfer the images over wireless to your PC as a separate operation. You can't control scanner settings over wireless and can't initiate scanning over wireless. The scanner contains a web server that can display the SD card's contents when you connect to its IP address wirelessly and allows you to download scanned images. 2. When connected over USB, the SD card's content can be directly accessed in Windows Explorer and transferred over USB. To me this seems simpler than messing with the WiFi settings to do this wirelessly. 3. The driver software for this device does not work on my Windows 8.1 machine. It installs, but any attempt at using USB results in a USB 2023 error. 4. Since the scanner's settings cannot be modified wirelessly, you have to use the button menus on the scanner when operating in standalone (scan to SD card) mode. Not all of the scanner's capability is exposed through the button interface. For example, you can choose color or monochrome on the scanner. In the software you can choose color, grayscale and black and white. The speed of the scanner seems to be quite good as does the image quality. One feature I liked that my DS600 lacked was a sliding document width guide that helps keep documents straight as they go through the scanner. The included software suite seems pretty extensive but since I'll be returning the scanner I haven't tested it extensively. The scanner is quite a bit heavier than other mobile scanners I've used but is still quite portable. On of the other features I liked was the ability to open the scanner to clean rollers and clear out stray dirt. As others have noted, the documentation included in the box is limited to a quick start guide that was not very helpful. The full manual is on the included CD/DVD. Like many with newer laptops, this was also a bit of a frustration as my machine does not have a CD/DVD player to load the software. I do have an SD slot and it would have made life much easier if the software was also included on the SD card. All in all this may be a decent mobile duplex scanner but the wireless capabilities, the on scanner controls and the driver maturity were all disappointments.