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★☆☆☆☆
Really Amazon? You can do better than this! Difficult to even make an online payment!
I find it so hard to believe that such an advanced online retailer like Amazon does business with a credit card company that is so technologically in the dark ages. Wow, this has got to be the worst credit card: don't do it!
As other reviewers have commented, Sync makes it SO very difficult to make a payment and I always pay off my statement each month. Here are my top complaints (these have got to be intentional to help delay payments and get more interest as technology on other cards is so much better):
1. there is no phone app to make a payment or check activity (you literally have to log in 3 times finding an old email to get to your account)
2. they are very inconsistent in sending an online bill
3. when they do, (again, really?), it's two weeks old (i.e. the activity is not real time or even within 24 hours), so if you're trying to pay the balance off, you won't know what it is (see, they trick you so now you're paying high interest if you're not careful)
4. they off-shore their customer service so language is tricky and calling to get help is frustrating
5. Amazon automatically defaults payments to this card (you have to go to your account to change that).
I have shopped with Amazon since they were only selling books (crazy I know) and I've loved it....until I got this card. It's made me think twice about purchasing items from Amazon.
One last thing: I paid a very large payment over a week ago (again, the balance each month) and even though they withdrew the funds from my bank over a week ago, they still have not credited my account. Who else does this?
AMAZON, please put pressure on Sync to offer a much better, advanced technology experience and demand the excellence from them that we've come to expect from you!
August 2016 · Unknown