Bests & Worsts Reviews from Amazon

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155
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ranked #207,349 most helpful out of 571,544,897 reviews
★☆☆☆☆
Worst cellphone ever.
BUYER BEWARE. First, unless you live in a city that has GREAT cell signal, DON'T buy this. My $100 phone had MUCH better signal. I will likely sell this one just because it's no good if you need a cellphone. Second: The phone worked well for 3 months, then part of the display stopped working. When my son called to make a warranty claim, they told him he would likely be billed for the repair and that when they (Samsung) opened the phone to repair it, it would VOID THE WARRANTY. So, therefore, Samsung themselves won't honor the warranty when their equipment is faulty?? And wouldn't you know the "support window" closed on 6/27, the very day I called Amazon to inquire about warranty. So, now apparently there isn't Amazon support for it either? The worst $800 purchase ever. Update: I called Samsung, finally got to someone who encouraged me to send it in. She did say that if there was a sign of water damage the warranty would be void (we live in A VERY humid climate: great). They fixed it under warranty, as it had 3 things wrong.
July 2019 · Electronics · verified purchase
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