438
people found this helpful, as of 2023
ranked #45,476 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Great until it caught fire
I’ve had this for about a year and 4 months and it worked great. I use it at work where we can’t have headphones but we can use a portable speaker. It would run for 4-5 hours every day and had to charge it every 2-3 days. A few weeks ago the battery started to die after about 4 hours playing at 60-70% volume.
Today I plugged it in when I got home and after an hour charging the battery caught fire and almost set fire to a dresser that the speaker was sitting on. It ruined my white furniture anyway.
Amazon customer service was excellent. They refunded me the money I paid for the speaker. I also contacted JBL but they didn’t respond yet. I will update the review when I get a response from them.
March 2019 · Electronics · verified purchase