874
people found this helpful, as of 2023
ranked #13,406 most helpful
out of 571,544,897 reviews
★☆☆☆☆
AVOID OUTSIDEPRIDE
The emails sum it up, read for yourself and you be the judge.
Me: Clover Seed you sent me was the wrong item. The packaging must have been labeled wrong. I planted it and something else grew. It's some kind of creeping vine and has taken over my yard. I attached a picture of it. I don't want to leave a bad review, how can we settle this?
Outsidepride: Our crimson clover has 16 reviews rating it at 4 1/2 stars. You can't get any better than that. Not to mention of our web site we sell about another 10,000 lbs a year. Not one single complaint. It is impossible to ship the wrong seed. What is growing there is just a weed from your soil.
Me: Either way, I gave it months with regular watering and the clover never sprouted. If you won't stand by your product then I won't be doing business with you again, and I'll make sure others know why.
Outsidepride: Months with regular watering? Crimson clove sprouts in about 5 days. It is pretty obvious you had no idea what you were doing. That is about the easiest seed in the world to sprout. Stand behind our product?? There is nothing wrong with our product! Look at the label and see the germination rate not to mention the fact we have had 2,421 orders of it this year and not one single complaint. Try being logical. Out of the 16 reviews, there is not a single one that is a 1 star or a 2 star review. Even the 3 star review only complained because it was larger than they thought or the wildlife kept eating it all down. There is not one single review out of the 16 posted complaining about germination. What does that tell you? Was the seed bad, of course not.
Me: Since it didn't sprout within several months, then it must not have sprouted within 5 days, either. Is your math that bad? Obviously it is something wrong with your product
Outsidepride: Actually I tutored statistics all through college. What was obvious if you are sitting there waiting for it to sprout 2 months later than you have no idea what you are doing. Obviously wrong with the seed? Are you kidding me? I saw the photo of that mess you called a planting. It is also obvious there were herbicides used there? Gee, I wonder if the herbicides could have anything to do with the seed not sprouting. Gee, I wonder why out of 2,421 orders I am the only one who is complaining about sprouting? Gee, I wonder why out of the 16 reviews posted on Amazon, there is not a single one complaining about seed germination? Gee, I wonder why even the most recent reviews posted just last month, whose seed all came from the exact same lot gave it 5 stars? You are obviously a liberal to be so illogical.
Me: I really don't know what being a liberal has to do with this, but I am, as a matter of fact, a veteran of the United States Air Force and a conservative. The fact that you brought politics into a debate over germination times is beyond me. You'll grasp at anything and everything to keep from taking accountability. Your behavior is absolutely appalling.
The emails went on in this manner, but I don't have enough room to include them all.
This person believes that Outsidepride is infallible, and that there is no such thing as human error. Their biggest argument was that they had "perfect" reviews and that "no one else" had ever complained before. But after looking around at other reviews, I found that it had been a common problem among other customers as well.
The fact of the matter is, that if it's inoculated seed you really can't tell what seed is inside unless you wash it off. The so called "weed" that this person claimed was growing out of my yard is in fact called Partridge Pea. It's indigenous to Connecticut. This person should know that since it is something sold on Outsidepride.com. The fact that this person called it a weed goes to show that they know nothing about their own product.
So simply based on principle, don't give these people your business.
If you have also had a bad experience with the customer service at OutsidePride, you should complain to Amazon in an email to cis@amazon.com. They can look up the email chain between you and OutsidePride. If everyone reports them then maybe Amazon will do something about it.
Also, if you're interested, Google "Outsidepride CBS".
February 2015 · Patio Lawn and Garden · verified purchase