107
people found this helpful, as of 2023
ranked #247,036 most helpful
out of 571,544,897 reviews
Received the item and was excited to use. Started massaging my shoulder and heard a crack. Looked at the unit and found that it had split open. ALL OF THE SCREWS TO HOLD THE CASING TOGETHER WERE MISSING! NOT JUST ONE, ALL OF THEM! WTF?!
Returning for a refund.