Bests & Worsts Reviews from Amazon

I just received this item and it is definitely not the traditional and fully authentic Satya Sai Baba Nag Champa. I could tell before I even opened the Amazon envelope that something was off, this batch smells like some vague combination of soapy citrus and smoke and not at all like the familiar Nag Champa scent that I was expecting. If you are looking for the traditional authentic version - this ain't it. I did some research and discovered that the original Shrinivas Sugandhalaya brothers' company split into two separate entities in 2014. The original Satya Sai Baba Nag Champa is still manufactured only in Bengaluru and is entirely hand rolled in the traditional method. The "alternate" Nag Champa is manufactured in Mumbai using machines and made from similar but not identical raw materials (hence the bizarre and unfamiliar smell). I am including pictures of the Nag Champa I received compared to an empty box of the "authentic" original. The authentic/alternate Nag Champa can be identified without even opening them by looking closely at the two boxes. The authentic Nag Champa lists the manufacturer (Mfrs. on the label, the silver/gilded lettering) as "Shrinivas Sugandhalaya (BNG) LLP". The alternate version says only "Shrinivas Sugandhalaya LLP". The authentic box should have only one address listed in Bengaluru. If there are two addresses, or if the address listed is for Mumbai, it is the alternate version. There are also differences in the taped seal on both packages (pictured) and on the back of the box. The authentic box should have a green label with a leaf that says "Earth". It will also say "Hand Rolled in India". The alternate box does not include the Earth label, and the package says "EXPORT ONLY" and "Made in India". I have been wondering about this for some time because I've gotten these alternate boxes before and just always assumed it was a bad batch. I hope this helps! Authentic/Traditional - Will have the "R" and "C" trademark symbols next to the Satya Sai Baba label heading (front) - Mfrs. Shrinivas Sugandhalaya (BNG) LLP - Address: 1/9, 8th Cross, Magadi Road, Bengaluru-560 023, India - Has a green square with a leaf in it that says "Earth" beneath it (back) - Says "Hand Rolled in India" - Has a gold/red/blue seal with a calligraphy style "SS" on it. The seal should have "Satya" on it in the gold/blue stripes of the seal. Alternate/Iffy - No "R" or "C" trademarks included in the white label (front) - Mfrs. Shrinivas Sugandhalaya LLP - Address: E-105 Ansa Industrial Estate, Sakinaa, Mumbai - 400 072 Factory: No.21 & 22, 8th Cross, Magadi Road, Bengaluru - 560 023, India - May say "TRADITIONALLY (emphasis mine) hand rolled in India" - No "Earth" label (back) - May include an image of the Founder K. N. Satyam Setty, with a seal that lists the Mumbai address (back) - Says "Export Only" and "Made in India" (back) - Has a blue/red seal with block letters (either CC or CS, hard to tell)