Bests & Worsts Reviews from Amazon

first - AMAZON IS AMAZING. when slingmedia would not help me, amazon totally stepped up and took care of a problem for me that they did not need to. thanks amazon and i didn't know you could make me a bigger fan than i already was but you have. second - i have had the same problem with slingbox solo that other one star reviewers have had. i too just had my unit for under a year and was still under warranty but like others, technical support gave me a total run around and would not give me an RMA and my options were to pay for a tech support consult or buy an extended warranty... but wtf, i was STILL UNDER WARRANTY - why would i want to purchase an EXTENDED WARRANTY when i'm still under warranty now when the unit has failed?! these are bad, disingenuous and sneaky people who want to nickel and dime you for every little thing. they don't care about customer satisfaction or their own commitments and you will notice that their culture is one that is absolutely closed and stonewalled. in every way that amazon shines for their dedication to their customers, slingbox radiates bad faith. this technology is not worthy of these guys and it is my fondest wish that they fail so that someone bigger, better and more committed to their customers becomes the standard bearer. i loved my slingbox and i loved the technology. they had a die hard fan in me. but with one phone call to a tech support person far more concerned with selling an extended warranty for a product that was already under warranty when it failed... man, they have earned my enmity. as for a recommendation, it's a tough call - if it works and never fails, it's great. but if you need to have ANY kind of backup from slingmedia, you are completely out of luck. UPDATE - for me, it WAS bad capacitors: [...]