201
people found this helpful, as of 2023
ranked #160,903 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Well have 2 say not happy..
Well have 2 say not happy. ..waited over a week and a half for it..which is understandable
..got it on a Thursday. .took it out that following Saturday. .1st flight hit the return home button and it sinks into controller. .so after calling sunset electronic cuz they sent 2 me ..said nothing they could do..I would have to call dji...which I did..had a ticket said I would have to send controller in so they can fix..would take 6-8 weeks for return to me...understandable. ..nice people dji...got thinking u know I spent over 1,ooo dollars on this flew 1 time and controller breaks. ..not happy at all..so call back sunset again told I want refund for a defective product. ..I send back..they now have and tell me they going 2 charge a restocking fee...now I'm really upset...so I call amazon returns. ..nice people have a claim going...and still haven't heard from sunset electronic. .called again asked to talk with manager ...their all in meetings. ..I'm sorry. ..really. ..are you kidding me...so know here it is they have phantom back...my 1,014,95...so u tell me ..how do u think I feel....PRETTY DAMN PISSED. OFF...for sunset electronic to be this way towards their customers. ...have the nerve to tell me a restocking fee for a defective product. ..I will never deal with them again...EVER...no drone...no refund yet...oh I'm just fine....just fine....
March 2016 · Toys and Games · verified purchase