Bests & Worsts Reviews from Amazon

When I first received the TreadClimber, I LOVED IT. I got a great workout! It was simple to use - and an absolute JOY to have right in the house. Mind you, I paid top dollar for the very BEST model (with G.O. Coach and all that jazz), AND hired a technician to come out and put it together. Unfortunately, within a few months, the TreadClimber started to make some very ghastly noises. I called Customer Service. They sent out a replacement part. I called again to order another technician. It cost $200.00, but was worth the expense of a $3,000.00 machine. Now, three months later, I am still waiting for said technician to call me to set up an appointment. I have e-mailed BowFlex/Nautilus. I have called BowFlex/Nautilus. Nothing has happened. My machine sits and collects dust while I continue to make the monthly payment. I am so disappointed in Bowflex/Nautilus as a corporation - I can't even begin to describe my frustrations. I have reinstated my membership at the gym and now am just waiting for SOME sort of support on the machine. I never write these comments, but thought it would be essential. I've been on hold with Bowflex/Nautilus for the past 30 minutes waiting to tell them the same thing. Such a waste.