613
people found this helpful, as of 2023
ranked #25,540 most helpful
out of 571,544,897 reviews
★☆☆☆☆
DO NOT BUY THE CHARGER! A year after purchase, I still can not get a refund, replacement or even a response. No Service/Warranty
DO NOT BUY the CHARGER! The springs keeping two of the four bays snug enough to charge batteries broke shortly after purchase.
The seller would not respond to email. So I contacted Energizer.
They had me send pics of the defect and a copy of receipt. After that, they stopped responding to my messages. I have sent them DOZENS of emails with the pics of the defect and a copy of the receipt over the course of over a year, and still they don't reply.
I've even tried to contact Energizer corporate office. No one is responding anymore. It was defective and NO ONE will refund, replace or even respond.
The only thing I was able to find out was that Energizer had outsourced their customer service overseas shortly after my purchase. This is why I received replies at first asking for a copy of the receipt and pics of the defect, but no replies after that at all. I had tried calling their customer service number but could not understand anyone. When I asked to speak to a manager, they said NO. Now they no longer even have phone support.
Energizer customer service is no longer existent.
Corporate has not responded to emails, phone calls or faxes for over a year.
I wasted money on a defective item that you can't even get support for.
Do NOT waste your money. Get a different brand of CHARGER from a different seller.
July 2017 · Health and Household · verified purchase