Bests & Worsts Reviews from Amazon

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ranked #8,627 most helpful out of 571,544,897 reviews
★☆☆☆☆
Worst credit card service I've ever had
It may seem nice to have an Amazon credit card, but if you use it you're pretty much on your own. I have a $700 limit. I ended up using almost $600 of that available credit. When I got my tuition, I decided to pay the majority of that off so I could then use it to purchase the rest of my computer parts. My bank statement says the payment went through. Their website says the payment went though. I call customer service, and they tell me that they can't see that the payment went through. If their OWN website is telling me the payment through, how the heck can they not verify their OWN information. When I was talking to the lady in customer service, I got this vibe that she didn't know what lie to tell me that would cover what's going on. After asking her what the deal is, she immediately put me on hold. Like instantly. Said she was having technical difficulties. When she came back, she said I have to wait another 4 days. How the heck does she know that if she can't even verify that my payment went through! I know that it says sometimes it can take up to 48 hours. I understand that. It did take 48 hours. I paid the bill on the 10th. It went through on the 12th. It's now the 15th. And now I have to wait until the 19th. $0.00 current balance/$34.00 available credit. On a $700 limit card. What a joke.
January 2017 · Unknown
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