Bests & Worsts Reviews from Amazon

Save your money and never buy from this sham of a company. I purchased this phone after doing extensive research on what kind of phone I wanted, and this one fit the bill best, so I was excitedly waiting for it to arrive. Activating it on my network wasn't a problem, but I had nothing but problems from then on. For starters, the battery must have been bad because the battery died at a rate of 20-25% per hour during normal use texting and browsing Pinterest. There was a hardware defect in the camera causing permanent blue confetti-like lines in all my photos. When the phone was on the home screen, it would at least once a day vibrate harshly and make a loud noise reminiscent of tuning an old tv to a static channel. I was worried it was going to explode, honestly. I emailed the company around 3pm the day I received the phone about the camera issue and got an automated message saying they were unavailable and to try back during normal business hours. A few days later (around 1pm on a week day) when I had discovered the other defects, I called them. After being put automatically on hold for literally 5 minutes, I got an automated "We're busy or you called during non-business hours. Call again Mon-Fri, 9-5". I'd be flabbergasted to learn they actually employ people for customer service because I only got repeated automated messages. There is nothing "Certified" about this company's products, and the only thing that might be "Refurbished" was the packaging. Take your business elsewhere. I bought a new device from a different vendor after returning this one and am much happier.