146
people found this helpful, as of 2023
ranked #212,574 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Good feature set. Unreliable
Nice feature set. I am disappointed that this printer has so many paper jams. It is a lot slower printing than the 3-year old HP that I'm replacing.
UPDATE: I received an email from Epson asking me to call them, which I did. The person I talked to was very helpful and sent me a replacement printer via FedEx overnight. So far the replacement printer seems to be working as it should.
UPDATE: 9/17/17 - Unfortunately, this printer is very, very touchy when trying to print 2-sided. The replacement printer Epson sent me still jams a lot.
UPDATE: 12/1/2017- I'm on my third printer. Epson was very good about sending replacements.
- This third printer doesn't jam very often.
- Very touchy printing long documents. It will print a few pages then quit printing, thinking it is done.
- Prints random colored stripes across pages. See photos.
- When done updating it's software the printer will print random stuff using tray 1. This is where I had the envelopes so the first time that happened I ended up with all the envelopes that were in tray 1 being unusable.
I'll be getting rid of this printer. It causes me too much angst.
August 2017 · Office Products · verified purchase