Bests & Worsts Reviews from Amazon

I saved up money and was super excited to order the crosswave. I have three pets and the thought of not having to sweep up before vacuuming was a dream to me! After having this product for a couple weeks now I can say the only thing positive about it is that it does do a good job vacuuming. Other than that it's all downhill. It really doesn't get a deep clean like I've seen on other steamers. It leaves dirty streaks all over even after going over the spot several times. If you have any kind of ledge say from kitchen to living room, it does a horrible job picking up dirt around it. Stuck on dirt? Expect to stand there for at least a minute putting some serious elbow grease into getting it out. When you're done expect another 10 minutes at least taking apart and cleaning the machine after each use. Hair gets all up in there and not just in the tank. I have to go over it with Clorox wipes to get all the hair out. I feel extremely let down, especially with the high cost of this. See photos for streaks and dirt it was unable to pick up near a small ledge