Bests & Worsts Reviews from Amazon

I loved this pot and used it almost daily for 2 years. I followed every rule for cleaning and use, but somehow the enamel got a chip in it. Since Le Creuset offers a lifetime warranty on their products, I was silly enough to believe they'd fix it. I spent $30 to have my pot shipped off to be fixed/replaced, and I finally got a reply today. According to them, the chip was a result of misuse and they had to dispose of it due to safety reasons. WHAT!? My $300 "heirloom quality" dutch oven, thrown in the trash?! Thanks, but I could have saved my $30 and thrown away your junk product for free. As a small consulation, they offered to sell me a new one for $90. This is an awesome deal if this item is indeed a lifetime investment. But if this can't even stand up to use 2 or 3 times a week, then I'm not interested. And to add insult to injury, another reviewer said when their enamel got chipped, they took it back to Williams Sonoma and they replaced it on the spot, no questions asked. I am absolutely outraged that this company would treat their customers like this! And throwing my pot away is insult to injury! I'll stick with Lodge from now on!