Bests & Worsts Reviews from Amazon

I had always revered Kitchen-Aid as a top tier quality company. I have a Kitchen-Aid stand mixer, dishwasher & double oven. All of these are quality and dependable products, however, they were also purchased nearly 10 years ago. The Kitchen-Aid hand mixer is an entirely different story. It appears that Kitchen-Aid has evolved from a high quality company to one that is now selling cheap junk. When I was reading reviews for hand mixers, the Kitchen-Aid hand mixer had a number of comments that the beaters were out of balance and that would make the mixer wobble. Because I thought, Kitchen-Aid was still a quality company and I decided to purchase this mixer anyway. When it arrived, the first thing I did was put the Turbo II beaters in the mixer and turned it on. The beaters wobbled and made the entire mixer shake to the point it was uncomfortable holding it. FYI the beaters were inserted all the way in. In addition, the speed switch has nearly no tactile feel and would be difficult to use. There was no way I was going to keep this mixer. It appears that Kitchen-Aid currently has no quality control and if so, its very bad quality control. There is no way this mixer should have passed a quality control inspection. Also, other reviews had complained about cheap plastic gears that wore out soon. I had always been good Kitchen-Aid customer, but after seeing how much this company has apparently disintegrated, I will never purchase a Kitchen-AId product again. To all of you out there I say: "Buyer Beware!" Kitchen-AId ain't what it used to be!