Bests & Worsts Reviews from Amazon

So I purchased this for my home Esthetics room I set up. I was so excited when I was delivered.. but the first thing I noticed was a huge gash on the front door. But I thought okay I can get passed that. So I set it up and plugged it in and waited and waited for it to heat and but it never did! I left it on all night and it was barely warm. I always always read the reviews but I missed this one! I wouldn’t purchase this item again!