Bests & Worsts Reviews from Amazon

I purchased this bed about 11 months ago based upon the reviews and am posting one to ensure that others get a snapshot of this bed over the course of 1 years use. Initially the bed lived up to its billing and was comfortable..however at about the 3 month mark I noticed that the coil springs were poking my body and that you could still feel the way individual springs which makes for a bad nights sleep. I sent an email to the email address listed for warranties and as of this writing have heard nothing back. Will post back once I get a response. Also the mattress started sagging and had a number of flat and soft spots throughout the bed. I have shifted the mattress around and also purchased a foam mattress topper but I can still feel the springs and have had