Bests & Worsts Reviews from Amazon

Didn't work... Xfinity said it was connected, they could read the modem remotely, but I had no internet access. Since this Modem was almost $200, I had high hopes. Netgear does not make it easy to contact them. And without active internet, it is difficult to find the support phone number. Netgear is a bad company to deal with, and if their products do not work out of the box, or develop a future problem, there is no help (other than, reboot, restart, unplug, unpower... then do it all again). I returned it for refund (Thanks Amazon). This is my second cable product from Netgear that did not work. I will not touch Netgear again; there are too many other great products. The Motorola modem I bought subsequently worked perfectly. AND for 1/2 price.