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ranked #3,071 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Plug and port
There is a flawed design here in my opinion. I have already had to send one back (I bought three identical devices for my 3 kids), and I'm getting ready to send another one. The device itself is excellent and my kids love it. But try and keep a charge in it - it's not the cord. It's the PORT itself. It strips easily or something. Just does not take the cord nicely like an iPhone or iPad does. Instead, you can tell right away it's just a weird fit. And then after 3 days of use, my son's completely stopped accepting the cord at all. I removed the case, i did everything. He is six years old and we were on a road trip across the country. He was pretty unhappy his kindle stopped charging and nothing we did could fix it. His replacement just arrived (we had Amazon send it to where our destination spot was on the west coast), so we'll try it again. But if the port continues to give us problems on this one too, I will return all 3.
June 2019 · Electronics · verified purchase