Bests & Worsts Reviews from Amazon

Received the item and unboxed it Problem number one; the back part of the frame where the wheels are is bent Seller offer a 50 and 80 dollar credit Got it assembled and the calf air bags do not work Contact the seller, they want to send a whole another base without taking the broke one back. Would have to disassemble and throw away the broke one. I decide to do a return instead and they send me a self ship label I contact Amazon and then the seller (Elkner) sends me FedEx labels I disassemble the product and it will not unlock and fold over in the same manner that it arrived It is literally locked in the upright position and will not release. Send photo to seller, and they want me to find another box for a massage chair. Last communication is that they need to provide me something to put it in or have a carrier come get this garbage. I am at my last resort of file a dispute with Chase. Waiting to see the results of the A to Z claim. My arm and legs are all scratched up for trying to fold this chair over so that I can return it This thing is impossible to return. Just want it gone