Bests & Worsts Reviews from Amazon

After receiving my refrigerator, I found that the only thing that worked was the light came on when you opened the door. The cooling system did not work from either power source. Called Koolatron about warranty and was told to contact vendor. Guess defective merchandise doesn't concern them. Vendor had me return unit at my own expense ($78.84) for them to verify the problem. They confirmed the unit was bad and shipped a replacement but refused to reimburse the cost of sending the defective unit back. Contacted Koolatron again and was once again told that it was my problem and not their's. Was really concerned that if the second fridge didn't work, would I have to again pay another shipping charge? The replacement does work but feel I had to unfairly pay an additional $78.84 for that privledge. Will never do business again with a company that has such a cavalier attitude about customer satisfaction.